Returns Policy

Thank you for shopping at LYRANVETHIX. We strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely satisfied, we're here to help.

Return Period

Items purchased from LYRANVETHIX are eligible for return within 30 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-returnable Items

Several types of goods are exempt from being returned:

Return Process

  1. To initiate a return, please contact us at support@lyranvethix.com.
  2. Include your order number and a brief description of the reason for the return.
  3. Once your return request is approved, we will provide you with a return address.
  4. Return the item using a trackable shipping method. The shipping cost for returning the item will be your responsibility.

Refunds

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, a refund will be processed to your original method of payment within 5-7 business days.

Exchanges

If you need to exchange an item due to size issues or defects, please contact us at support@lyranvethix.com. We will arrange for a prompt replacement subject to availability.

Contact Us

If you have any questions regarding our Returns Policy, please reach out to us at support@lyranvethix.com or call us at (555) 123-4567.